Customer Services
Customer Services provides a single point of contact for the technological needs of students, faculty, staff and alumni. Customer Services supports the overall strategic goals of ITS by assisting with the knowledge and tools for success with any information technology at the University of Kentucky. The Customer Services site (Links to an external site.) Links to an external site. contains many self-help topics or you may contact Customer Services for additional assistance.
Top 3 Self-Help Topics:
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Office 365 Email Setup and Troubleshooting (Links to an external site.)
Links to an external site.
- UK HealthCare faculty - In order to check mail on your mobile devices, you must utilize "AirWatch." For more details about AirWatch, please contact the UK HealthCare Service Desk at 859-323-8586.
- Troubleshooting linkblue Account (Links to an external site.) Links to an external site.
- Canvas troubleshooting Links to an external site.
Customer Services is available 24/7 via phone or email.
- (859) 218-HELP (4357)
- 218help@uky.edu
In-person assistance available at Tech Help @ The Hub (Links to an external site.) Links to an external site. in the basement of the W.T. Young Library.