Zoom Intro Zoom Introduction & Getting Help

What is Zoom?

Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Zoom offers video, audio, and wireless screen-sharing experience across multiple platforms. Follow Zoom's 'Getting Started on Windows and Mac' knowledgebase article to learn about the basic features of the Zoom client on Windows and Mac.

Zoom Interface Overview

Logging in via the Web Portal

To log into UK's Zoom platform, you can navigate to the www.uky.edu website, select Resources, then Link Blue, and scroll to find and click on Zoom within the tool list.

You can also navigate directly to UK's Zoom platform by entering https://uky.zoom.us in your browser address bar.

Logging in via Canvas

To log in and create, edit and launch meetings via Canvas, first, you'll have to enable it within each course you'd like to work in. You can do this by entering your course in Canvas, selecting Settings from the course menu, click on the Navigation tab, scroll down to find Zoom in the hidden items list. Within the hidden items list, click on the three vertical dots icon to the right of Zoom and select Enable. Be sure to save your changes at the bottom of the page after!

Logging in via the Zoom Client

Zoom also offers the opportunity to install a client on your Windows or Mac computer to schedule, edit, and launch zoom meetings from your desktop. You can download and install the Zoom Client for Meetings.

Once you have the Zoom Client installed on your computer, you can sign in using your linkblue login ID and password using the SSO sign-in options.

Getting Help

Zoom hosts daily free & interactive training sessions for Zoom Meetings. Get up to speed quickly by
attending one of their daily 30-minutes sessions, Getting Started with Zoom Meetings. Then, become a
power user by attending one of their weekly 60-minute deep-dive sessions and learn how to get the most from all available in-meeting features.

You can get technical support for Zoom through Zoom's 'Business, Education or API' plan by either submitting a ticket online, live chatting with the Zoom support team, or phoning into their US number. More information on how to get help can be found in the Zoom Video Communications Technical Support knowledgebase article.