S.O.A.R. Conversation Path- Pick One or Both for Expert Learner

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  • Express Learners: Watch the basic S.O.A.R. conversation and setting limits videos. View the S.O.A.R. pocket cards and "Words that Work" Infographics, Opioid Contract, and complete opioid conversation scripts. 
  • Expert Learners: Complete express path and view MI path based on your time and interest level. 

S.O.A.R Through "Difficult Conversations" Video 

In this clinical example, you will see a practitioner working with a patient to reduce her use of opioid medications.

Note the use of S.O.A.R. technique developed by Laura Heesacker and E. Krebs

S: Shared Decision Making when safety allows, avoid backing patients into a corner.

  • Lower Risk = Higher Shared Decision Making

O: Outcomes- Focus on what the patient cares about:

  • Improved quality of life
  • Protection from opioid-related harm
  • Staying under the care of the team

A: Assurance and Validation

  • All pain is real
  • Make eye contact
  • Observe behavior
  • Physical exam at every visit

R: Risk and Redirect

  • Risk belongs to the drug
  • Use universal precautions (UDS, PDMP, behavioral contracts.)
  • Redirect conversation from pain to function

Running time 6:03 minutes 

https://www.youtube.com/watch?v=KvlQuaOogUE Links to an external site.

View the S.O.A.R. Pocket Cards 

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Download SOAR Pocket-Cards-for-Difficult-Conversations.pdf

View "Words that Work" Scripts 

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Download Words That Work for Opioid Conversations Short Version.pdf

View Complete Script for Having Difficult Opioid Discussions  

Download Opioid Conversation Scripts-Words that Work-Full Version (1).pdf

 Setting Limits and Behavioral Contracts 

In this interview segment, Dr. Blum describes how to use a behavioral contract to prevent problems at the time you start prescribing opioids for a patient and talks about how to set limits in an emphathic and non-blaming way if that does become necessary.

Running time 6:13 minutes 

https://www.youtube.com/watch?v=EUIRxO8-__g&feature=youtu.be Links to an external site.

View a Typical Contract that You Can Use in Practice 

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Download SamplePatientAgreementForms.pdf