What is Zoom?

Zoom is a cloud-based platform for video and audio conferencing, collaboration, and meeting. As a student, you have a licensed Zoom account that allows you to create and join meetings for an unlimited amount of time. 

Required Equipment

Zoom is accessible on MacOS, Windows, iOS and Android mobile devices. If you are joining by computer, you will need a webcam and microphone, either internal or external to the device, in order to fully participate via video and audio. 

Logging in to Zoom

You can access your Zoom account by logging into the UKY Zoom portal Links to an external site. with your linkblue username and password. If this is your first-time accessing Zoom, check out the Zoom Quick Reference Guide Links to an external site. for an overview of setting-up your Zoom account and accessing meetings. 

Getting Help

Login Issues

If you are having login issues, please contact ITS Customer Services Links to an external site. at 859-218-HELP (4357) or 218help@uky.edu.

Zoom Support

If you are having technical issues, Zoom support Links to an external site. is available 24/7, 365 days a year via online submissions Links to an external site., chat, or telephone at 1-888-799-9666 (option 2).